The management Systems that are given includes Quality Management System (QMS), Environmental Management Systems (EMS) and Occupational Health and safety Management System (OHSMS)
We achieve this by systematically following our 10-step implementation program
- Step 1: Desk review and Gap Analysis
- Step 2: Training on requirement of respective standard
- Step 3: Documentation
- Step 4: Implementation
- Step 5: Document Review
- Step 6: Internal Auditor training
- Step 7: Internal audits, Improvement and closure of audit findings
- Step 8: Management Review Meeting
- Step 9: External Audit
- Step;10 Close registration audit findings
- Step 1: Gap Assessment
Our consultants will conduct desk review of your company and in use of our Gap analysis tool gauge it against requirement of respective standard.. We will ask the process owners to define their process in great detail. Based on review of your existing system documents and our Gap analysis tool, we will submit you a detailed report that identify the gaps between your process and the ISO system requirements.
- Step 2: Training
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The training will be done in two tier:
2.1 Top management Awareness training
Implementation of QMS requires management commitment that its development requires investments both on financial and human resources. In the past, compliance with the standard was often the Quality Manager’s responsibility. This resulted in a Quality Management System operating in isolation within the Quality Assurance Department. The intent of ISO 9001:2015 is that Top Management has to demonstrate its support and involvement in the development and implementation of the QMS.
Thus active participation in establishing and managing processes to ensure compliance with the needs of customers, interested parties, legal and/or regulatory requirements is vital. In that regard, this training aim at providing awareness on the importance and strategic benefit of installing and implementing QMS (ISO 9001:2015) to the business firm as well as how the organizations can develop competitive advantages through it. It has been designed for organizations decision makers ranging from entrepreneurs, business owners, management team, members of board, executives etc.
Target Audience: top management, Boards
Course outline:
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- Introduction to Quality Concepts and Terminology
- Quality Paradigm
- ISO 9000 Series
- Requirement of Quality Management System ISO 9001:2015
- Management Responsibilities
- Quality Policy and Objectives at all functions and levels
- Quality Management Principles and their application
- ISO 9001:2015 Certification route.
- The Impact of ISO 9001:2015 Certification to Business Operations.
2.2 Implementation training
This is designed for personnel of the Key processes of the organization to equip them with knowledge of requirements of the Standard, ISO 9001: 2008 Quality management systems - that specify requirements that ensures that companies deliver quality products (goods and/or services) consistently and enables companies to become competitive by solving typical problems facing typical organizations.
The training covers methods that should be applied when implementing Quality Management systems
Objectives
Participants to understand the requirements of ISO 9001:2015 and be able to implement the standard in their organizations
Target audience: In- house to key personnel of the organization intending to implement or already implementing ISO 9001 standard.
Course Structure
The seminar shall be conducted in the form of lectures, case studies, group discussions, exercises and forum discussions.
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Course Content
- Introduction
- Evolution of QMS
- Introduction to ISO 9000 family of quality management system (QMS) Standards
- Quality Management Principles
- Requirements of ISO 9001:2015
- Process Approach
- Documentation
- Management Responsibilities
- Resource Management
- Product realization
- Monitoring and Improvement
- Step 3: Document Generation
This is provided in the form of Workshop to the staff of respective company where by prior identified processes they learn on how to structure and document their own Quality Management System within the context of their company environment. It further equips trainees with an in-depth knowledge for documenting Quality Policy, SMARTER objectives, Quality Manual, Mandatory Procedures, instructions, policies and measurable performance matrices.
Alternatively, for urgent tendering process based on the gap analysis and review of our gap analysis tool, our specialist will generate all the necessary documents (ISO Manual, ISO Procedures, Work Instructions and Forms). The document we generate will also address all the requirements of the related ISO system requirements. We submit you the documents for your review and owning.
Step 4: Implementation
Our specialist will be in touch with you on visit, phones and e mails to discuss the implementation of your management system. We clarify your query related to documents and understanding the forms.
Step 5: Document Review
- once all the process documents are finalized by you then, we will conduct desk document review and suggest necessary changes as well as ensure related ISO requirements are complied.
- Step 6: Internal Audit Training
We will conduct internal auditor training and your team of internal auditor has to under go the training. We will provide them set of audit questions checklist.
- Step 7: Internal audits, Improvement & closure of audit findings:
Based on the learning and internal audit checklist they will conduct internal audits for established ISO system. Your specialist will conduct a detailed audit of your management system. We will audit your processes in the same manner as the registrar will audit. You can submit us audit findings and we help your team to carryout corrective and preventive actions of the findings, preparation of audit reports and closure of nonconformity by phone, e mails or on visit.
- Step 8: Management Review Meeting
We will provide you the guide you to conduct management review according to the requirement of the Standard. Reviews on audits, Status of corrective and preventive action, Customer satisfaction surveys, Complaints, Service Quality and effectiveness, Brainstorm on Changes that may affect QMS and recommendations for improvement. You will review your system and send us decisions/ minutes of meeting. We will provide all guidance for data analysis as well as agenda preparation. During this meeting you will discuss each data topic and identify any opportunities for improvement. From the decisions you will document the meeting in the form actions items. And we will review the same.
- Step 9: Registration body selection and Audit
We will help you in selecting the registration/Certification body, necessary negotiation with them. Also we will help you in taking the dates for final ISO registration audit dates from the certifying body.
- Step 10: Close certification audit (External audit) findings
Our team will help you in closure of External audit non conformities by proposing Corrective Action plans . Just be assured that we will remain in close touch with you from the 1st step to last step of registration process till you get the certificate.
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